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Regional 9-1-1 Emergency Number Program / Telecommunicator Awards 2007

awardThe Commission on State Emergency Communications (CSEC) annually honors the men and women who are the calm and reassuring voices on the other end of the phone when you dial 9-1-1 in an emergency.

Telecommunicator of the Year Awards are given for expert handling of a specific 9-1-1 call for emergency assistance. The 2007 awards were presented at the Texas-NENA/CSEC Telecommunicator Conference and Awards Ceremony in San Antonio.

A total of nine awards were given from a pool of 34 nominations encompassing the entire State of Texas. Of these nine, five of the top individual award recipients are from the NCTCOG Region (16 counties).

The 9-1-1 program at the North Central Texas Council of Governments (NCTCOG) includes 43 Public Safety Answering Points (PSAPS) in 13 counties. Of these top award winners, two are in the NCTCOG's 9-1-1 Program: Jamie McCarty, Collin County Sheriff's Office, and Stephanie Samples, Hunt County Sheriff's Office. The team award winner, from the city of Midlothian (Amy Calder, Diane Barber, Christie Doporto, Vicki Layne, Steffanie Medina, Catherine Stevens, Christine Thompson), is also in NCTCOG's 9-1-1 Program.

The remaining top three recipients, while not in the NCTCOG 9-1-1 program, are from NCTCOG's Regional District, which includes Denton, Tarrant, and Dallas counties, for a total of 16 counties. Recipients from these counties include: Laura Hines, City of North Richland Hills; Robin Thomas, Denton County Sheriff's Department; and Cristal Guardiola, City of Dallas.

2007 Telecommunicators of the Year
2007 Texas Team Award of Merit
Jamie McCarty
Stephanie Samples
Midlothian Team

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Jamie McCarty
Collin County Sheriff's Office
Read the nomination letter

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Stephanie Samples
Hunt County Sheriff's Office
Read the nomination letter

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Midlothian Team
Amy Calder, Diane Barber, Christie Doporto, Vicki Layne, Steffanie Medina, Catherine Stevens, Christine Thompson
Read the nomination letter

Silent Hero Certificates of Recognition in the NCTCOG Region
This noncompetitive award is presented to an individual telecommunicator in recognition of his or her exceptional professionalism in the field of emergency communications, and acknowledges the special contributions of telecommunicators whose daily performance is an inspiration and example to others.

Dustie Brown
Carrollton Police Department

Janet Vickers
Hood County Sheriff's Office

Terri Brunz
Weatherford Police Department

Gayle Konikoff
Colleyville Police Department

Gary Burcalow
Sachse Police Department

Susan LaRose
Navarro County Sheriff's Office

Tina Chaffin
McKinney Police Department.

Cammie Meine
Irving Police Department

Lisa Cloud
Haltom City Police Department

Karen Mullen
North Richland Hills Police Department

Debra Edwards
Fort Worth Police Commission

Karen Nevil
Collin County Sheriff's Office

Naomi Granado
Dallas Fire Rescue 9-1-1/3-1-1

Debbie Panduru
Plano Public Safety Commissions

Latosha Guthrie
Denton County Sheriff's Office

Melinda Richie
Wise County Sheriff's Office

Jason Hyman
The Colony Police Department

Cody Sheppard
Coppell Police Department

Kathy Kamp
University of North Texas Police Department

Jani Spratley
Richardson Police Department

John Kite
Arlington Dispatch Services

Yvonne Thompson
Southwest Regional Communications Center


Contact Information
Kelly Williams, 9-1-1 Operations Specialist
Phone 817-704-5681 | Fax 817-640-7492

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