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Regional 9-1-1 Emergency Number Program 2009 Telecommunicator Awards

The Commission on State Emergency Communications (CSEC) annually honors the men and women who are the calm and reassuring voices on the other end of the phone when you dial 9-1-1 in an emergency.

Telecommunicator of the Year Awards are given for expert handling of a specific 9-1-1 call for emergency assistance. The 2009 awards were presented at the Texas-NENA/CSEC Telecommunicator Conference and Awards Ceremony in Houston.

The 9-1-1 program at the North Central Texas Council of Governments (NCTCOG) includes 43 Public Safety Answering Points (PSAPS) in 13 counties. Nominees from the NCTCOG 9-1-1 Program for the 2009 awards included:

  • Laquita Nichols, Allen Police Department
  • Cindy Skidmore, Bridgeport Police Department
  • Todd Eades, Collin County Sheriff’s Office
  • Aubrey Saylor, Collin County Sheriff’s Office
  • Chelsie Standfield, Wise County Sheriff’s Office
  • Heather Stephens, Wise County Sheriff’s Office

Silent Hero Certificates of Recognition in the NCTCOG Region
This noncompetitive award is presented to an individual telecommunicator in recognition of his or her exceptional professionalism in the field of emergency communications, and acknowledges the special contributions of telecommunicators whose daily performance is an inspiration and example to others.

Holli Blackwell
Bridgeport Police Department

Kristie McCauley
McKinney Police Department

Jeremy Case
Hunt County Sheriff's Office

Bambi Smith
Wise County Sheriff’s Office

Yolanda Chandler
Johnson County Sheriff’s Office

Pamela Vaughn
Cleburne Police Department

Cheryl Mathis
Collin County Sheriff’s Office



Contact Information
Kelly Williams, 9-1-1 Operations Specialist
Phone 817-704-5681 | Fax 817-640-7492

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 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806