Regional 9-1-1 Emergency Number Program Voice over Internet Protocol (VoIP)

Internet Voice, also known as Voice over Internet Protocol (VoIP), is a technology that allows you to make telephone calls using a broadband Internet connection instead of a regular (or analog) phone line. Some services using VoIP may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone through an adaptor.

Not all VoIP service providers are created equal when it comes to emergency calling. Most people who use traditional telephone service have the reasonable expectation that when they make a call to 9-1-1, the call is routed over a dedicated 9-1-1 network and arrives with location and callback number information at a local 9-1-1 dispatching center.

911 and VoIP

Contact Information
Jamie Robinson, 911 Contract Specialist
Phone: 817-695-9201| Fax: 817-640-7492
Email