What services are available to family caregivers at the regional level?
The North Central Texas Area Agency on Aging offers the following services to caregivers of persons age 60 and over.
The North Central Texas Area Agency on Aging also contracts with two area information centers to provide information about health and social services for older adults and their family caregivers. To reach the area information center that serves your area, dial 2-1-1. Phones are answered 24 hours a day, seven days a week.
Caregiver Education and Training: information to assist family caregivers. Go to Family Caregivers Online to access the Agency’s web-based training program. Or call Zanda Hilger at (817) 929-3535 to schedule a presentation for a business, civic group, or faith-based organization.
Caregiver Respite: temporary relief for family caregivers. Eligible family members receive vouchers of up to $300 that may be used to purchase in-home or institutional care.
Caregiver Support Coordination: help in connecting family caregivers to services that enhance their ability to care for older loved ones. Social workers conduct home visits to assess needs and coordinate services that meet those needs.
Grandparent Support Coordination: help in connecting custodial grandparents who are at least 55 years of age with services that enhance their ability to meet their grandchildren's needs.
What services are available to family caregivers at the local level?
The North Central Texas Area Agency on Aging contracts with locally based organizations to provide nutrition services—including home-delivered and congregate meals—and transportation services. Transportation is available by reservation only, within county limits. For more information about nutrition or transportation services, contact the agency that serves your county.
The North Central Texas Area Agency on Aging provides funding to the following organizations for caregiver services:
- Alzheimer’s Association of North Central Texas - Classes on dealing with Alzheimer's. Call (817) 336-4949.
- Alzheimer's Association of Greater Dallas - Workshops on caring for loved ones with Alzheimer's. Call 214-540-2400 for more information.
- Maurice Barnett Geriatric Wellness Center - Counseling and education for informal caregivers. Call 972-941-7335.
- Z-Quest - Education and training programs held throughout the North Central Texas area. Visit www.familycaregiversonline.net for details.
Who is eligible for services?
Services are available to family caregivers who care for older adults in Collin, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Parker, Palo Pinto, Rockwall, Somervell and Wise counties. The Agency does not discriminate on the basis of race, color, national origin, or religion. However, it does give priority to older persons and their caregivers who have low incomes, are frail, live in rural areas, and/or have disabilities.
How much do services cost?
The North Central Texas Area Agency on Aging does not charge for its services, but encourages voluntary contributions of any amount. All contributions are used to expand services.
How do I make a referral?
The North Central Texas Area Agency on Aging has an open referral system and accepts referrals from older adults, caregivers, friends, and advocates. You can make a referral by calling 1-800-272-3921 ext. 7194, or by completing the referral forms below and returning them via email, fax (817-695-9274), or mail (NCTAAA, P.O. Box 5888, Arlington, TX 76005-5888).
What services are available at the state level?
How can the Agency help me care for my grandchildren, or children with developmental disabilities?
The North Central Texas Area Agency on Aging may provide respite vouchers to eligible grandparents age 60 and over who are primary caretakers for grandchildren age 18 and under. Click here for a respite application:
The North Central Texas Area Agency on Aging has also prepared fact sheets on aging and developmental disabilities.
How do I find out ways to pay for nursing home care?
Paying for care in a nursing home is expensive. What can you do if you don't have enough money to pay for nursing home care? The publication below lists some government and private programs that can help pay, for those who qualify.
How do I find a residential care facility for a loved one who has Alzheimer's?
If your loved one has Alzheimer's and has lost critical independent living skills that place his/her safety at risk – or if you are feeling stressed – it may be time to consider residential care.
How can I get more information about Agency services?
For more information about services funded through the North Central Texas Area Agency on Aging, call 1-800-272-3921, or view the following publication:
How do I reach an area agency on aging if I don't live in the counties listed above?
To reach an area agency on aging in the State of Texas, call 1-800-252-9240.
To reach an area agency on aging in any state, call 1-800-677-1116.
Doni Green, Chief Aging Program Officer
Phone: 1-800-272-3921 | Fax: 817-695-9274