Service Patrol Management Functional Area

Description

Dispatch and communication with roadway service patrol vehicles that monitor roads to aid motorists, offering rapid response to minor incidents.

Included In

Dallas County Department of Emergency Management
Local Emergency Management Centers
North Texas Tollway Authority Traffic Management Center
Tarrant County Department of Emergency Management
Texas Highway Patrol Dispatch Center

Functional Requirements

IDRequirement
1The center shall dispatch roadway service patrol vehicles to identified incident locations.
2The center shall store the current status of all service patrol vehicles available for dispatch and those that have been dispatched.
3The center shall share incident information collected by the service patrol with traffic, maintenance and construction, and traveler information centers for incident management, incident notification to travelers, and incident cleanup.
4The center shall track the location and status of service patrol vehicles.