Center Secure Area Alarm Support Functional Area

Description

Collection and response to silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park-and-ride lots) and from on-board transit vehicles.

Included In

Local Emergency Management Centers

Functional Requirements

IDRequirement
1The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities).
2The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
3After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.
4After the alarm message becomes a verified incident, the center shall determine the appropriate response.
5The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.
6The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.