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Regional 9-1-1 Emergency Number Program 2008 Telecommunicator Awards

2008 Telecommunicator of the Year
Barbara Mormon
Collin County Sheriff's Office
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The Commission on State Emergency Communications (CSEC) annually honors the men and women who are the calm and reassuring voices on the other end of the phone when you dial 9-1-1 in an emergency.

Telecommunicator of the Year Awards are given for expert handling of a specific 9-1-1 call for emergency assistance. The 2008 awards were presented at the Texas-NENA/CSEC Telecommunicator Conference and Awards Ceremony in Austin.

The 9-1-1 program at the North Central Texas Council of Governments (NCTCOG) includes 43 Public Safety Answering Points (PSAPS) in 13 counties. Of the top award winners, one is in the NCTCOG's 9-1-1 Program: Barbara Mormon, Collin County Sheriff's Office.  Click here to read Barbara's nomination letter.

The remaining top four recipients, while not in the NCTCOG 9-1-1 program, are from NCTCOG's Regional District, which includes Tarrant and Dallas counties. Recipients from these counties include: Pamela Long, Dallas Police Department; Santos Flores, Dallas Fire Rescue 9-1-1; Brenda Rodriguez, Carrollton Police Department; and Mary Sanchez, Euless Police Department.


Silent Hero Certificates of Recognition in the NCTCOG Region
This noncompetitive award is presented to an individual telecommunicator in recognition of his or her exceptional professionalism in the field of emergency communications, and acknowledges the special contributions of telecommunicators whose daily performance is an inspiration and example to others.

Chris Aulbaugh
Dallas Police Department

Nicole Baker
Carrollton Police Department
Kimberly Balderas
Azle Police Department
Tammy Barnes
Euless Police Department
Debbie Bennett
Navarro County Sheriff's Department
Lynn Bowman
Dallas Police Dispatch
Ilona Brown
Velma Phynon
Dallas 9-1-1 Communications
Amanda D'Andrea
City of Denton Police Department
Janis Humphrey
Forest Hill Police Department
Angela Larson
Fort Worth MedStar EMS
Jeff Doughty
Wise County Sheriff's Department
Carissa Katekaru
North Richland Hills Police Department
Jeff Shepherd
Ellis County Sheriff's Department
Cindy Skidmore
Bridgeport Police Department
Jeffrey L. Culver
Dallas Fire-Rescue Dispatch
Danna Fears
The Colony Police Department
Jennifer Howard
Denton County Sheriff's Office
Debra Moore
Fort Worth Police Department
Katie Von Phul
Hood County Sheriff's Office
Derwood Scott
Coppell Police Department
Kim Johnson
Irving Police Department
Desire Spruill
Burleson Police Department
Molly Hall
City of Arlington Dispatch Services
Diana Fairchild
Lewisville Police Department
Patricia Villalva
Keller/Southlake Emergency Communications Center
DiAnn Williams
City of Plano PSC
Robin Ford
Richland Hills Police Department
Donna Reed
Weatherford Police Department
Sheila Davis
Collin County Sheriff's Office
Elaine Traugott
Grapevine Police Department
Sherry Buford
Richardson Police Department
Janice Carter
Hunt County Sheriff's Office
Shonda Robertson
McKinney Police Department


Contact Information
Kelly Williams, 9-1-1 Operations Specialist
Phone 817-704-5681 | Fax 817-640-7492

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 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806