Center Secure Area Alarm Support

Description

Collection and response to silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park-and-ride lots) and from on-board transit vehicles.

Included In

Local Emergency Management Centers
 

Functional Requirements

ID Requirement
1 The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities).
2 The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
3 After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.
4 After the alarm message becomes a verified incident, the center shall determine the appropriate response.
5 The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.
6 The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.