Resources & Information

2-1-1North Central Texas Area Agency on Aging supports the 2-1-1 program, which provides information about health and social service programs. 

To reach the program that serves your area, dial 2-1-1. Phones are answered 24 hours a day, seven days a week.

Common Questions About Services

Who is eligible for services?

Services are available to persons age 60 and over and their family caregivers who live in Collin, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Parker, Palo Pinto, Rockwall, Somervell and Wise counties. 

North Central Texas Area Agency on Aging does not discriminate on the basis of race, color, national origin, or religion. However, it does give priority to older persons who have low incomes, are frail, live in rural areas, are isolated, have disabilities, and/or have limited English proficiency.

How much do services cost?

North Central Texas Area Agency on Aging does not charge for its services, but encourages voluntary contributions of any amount. All donations are used to expand services.

How can I get more information about Agency services?

For more information about services funded through the North Central Texas Area Agency on Aging, call 800-272-3921, or view the following publications.


How can I get more information about other agencies' programs?

How can I get information on paying for care in a nursing home or assisted living facility?

How do I reach an area agency on aging if I don't live in the counties listed above?

To reach any Area Agency on Aging in the State of Texas, call 800-252-9240. To reach an Area Agency on Aging in any state in the US, call 800-677-1116.

What if I'm not old enough to qualify for services through the area agency on aging?

North Central Texas Aging and Disability Resource Center helps people of all ages and their family caregivers find long-term services and supports.  Call 855-937-2372 or go to:

Contact Information 
Doni Green, Director of Aging
Phone: 1-800-272-3921
Fax: 817-695-9274