| Name |
Title |
Email |
Phone |
Area of Responsibility |
| Doni Green |
Director of Aging |
dgreen@nctcog.org |
817-695-9193 |
General program questions |
| Ashley Biagas |
ADRC Benefits Specialist |
abiagas@nctcog.org |
817-704-5664 |
Long-term services and supports for people of all ages with disabilities |
| Hannah Burleson |
RSVP Program Coordinator |
hburleson@nctcog.org |
817-608-2389 |
volunteer opportunities for people age 55 and over |
| Tamara Busby |
Senior Case Manager |
tbusby@nctcog.org |
817-608-2396 |
Nursing home relocation |
| Shannon Byrd |
Senior Case Manager |
shbyrd@nctcog.org |
817-727-1260
or
817-704-5670 |
AAA referrals: Erath, Hood, Johnson, Navarro, Somervell counties |
| Becka Carr |
Regional Ombudsman |
rcarr@nctcog.org |
817-695-9151 |
Assisted living issues – facilities in Collin, Denton, Wise counties |
| Mary Jane (Douglas) Frank |
Benefits Counselor |
mfrank@nctcog.org |
817-695-9166 |
Benefits counseling |
| Melinda Gardner |
Benefits Counselor |
mgardner@nctcog.org |
817-695-9122 |
Benefits counseling |
| Karlotta Hannibal |
Regional Ombudsman |
khannibal@nctcog.org |
817-608-2303 |
Assisted living issues – facilities in Ellis, Erath, Hood, Johnson, Kaufman, Navarro, Palo Pinto, Parker counties |
| Anna Harrington |
Relocation Specialist |
aharrington@nctcog.org |
682-433-0452 |
Assistance for nursing home residents with Medicaid in returning to the community |
| Jackie Helmer |
ADRC Benefits Specialist |
jhelmer@nctcog.org |
817-695-9142 |
Long-term services and supports for people of all ages with disabilities |
| Jan Henning |
Aging Programs Supervisor - Direct Services |
jhenning@nctcog.org |
817-695-9197 |
Benefits counseling, legal assistance |
| Mike Hensley |
Aging Programs Supervisor - Contract Services |
mhensley@nctcog.org |
817-695-9195 |
Reporting, contractor issues |
| Patricia Lozano |
Vendor and Contracts Coordinator |
plozano@nctcog.org |
817-695-9201 |
Vendor agreements, homemaker billing |
| Rose Manning |
Relocation Specialist |
rmanning@nctcog.org |
682-433-0453 |
Assistance for nursing home residents with Medicaid in returning to the community |
| Kim Mathis |
Evidence-Based Programs Specialist |
kmathis@nctcog.org |
940-999-1024 |
A Matter of Balance, Chronic Disease Self-Management, Diabetes Self-Management classes |
| Diane McCoy |
Senior Administrative Assistant |
dmccoy@nctcog.org |
817-695-9157 |
Data entry, programmatic report issues |
| Shanda Palacio |
Senior Accountant |
spalacio@nctcog.org |
817-704-2537 |
Reimbursement issues |
| Angela Powell |
Senior Case Manager |
apowell@nctcog.org |
972-841-7642 |
Collin ADRC;
care transitions;
AAA referrals: Collin, Hunt, Kaufman, Rockwall counties |
| Delories Purvis |
Administrative Assistant |
dpurvis@nctcog.org |
817-695-9171 |
Information, referral and assistance, benefits counseling support |
| Tina Rider |
Ombudsman Program Coordinator |
trider@nctcog.org |
817-695-9196 |
Nursing home issues – facilities in Denton, Erath, Hood, Johnson, Palo Pinto, Parker, Somervell Wise counties |
| Amy Soto |
Regional Ombudsman |
asoto@nctcog.org |
817-704-5692 |
Assisted living issues – facilities in Collin, Hunt, Rockwall counties |
| Cathy Stump |
Senior Case Manager |
cstump@nctcog.org |
817-608-2398 |
Homemaker issues; care transition; AAA referrals: Denton, Ellis, Palo Pinto, Parker, Wise counties |
| Christine Tran |
Senior Administrative Assistant |
ctran@nctcog.org |
817-695-9194 |
Procurement issues, referral questions |
| Lisa Walker
|
Ombudsman Program Assistant |
lwalker@nctcog.org |
817-695-9172 |
Ombudsman general information |
| Stephanie Willms |
Regional Ombudsman |
swillms@nctcog.org |
817-695-9198 |
Nursing home issues – facilities in Collin, Ellis, Hunt, Kaufman, Navarro, Rockwall counties |
| Laura Wolfe |
Volunteer and Evidence-Based Programs Coordinator |
lwolfe@nctcog.org |
972-978-1371 |
Volunteer recruitment; A Matter of Balance, Chronic Disease Self-Management, Diabetes Self-Management, Stress-Busting for Family Caregivers programs; Certified Ombudsman; Assisted living issues in Collin County |