Staff Contacts
| Name | Title | Phone | Area of Responsibility | ||
| Doni Green | Director of Aging | dgreen@nctcog.org | 817-695-9193 | General program questions, contract opportunities, complaints, and PEARLS counseling services | |
| Dena Boyd | Data and Compliance Supervisor | dboyd@nctcog.org. | 817-695-9195 | Nutrition and transportation services | |
| Mindy Brannon | Regional Staff Ombudsman | mbrannon@nctcog.org | 817-695-9198 | Nursing and assisted living facility issues | |
| Tamara Busby | Nursing Home Relocation Program Manager | tbusby@nctcog.org | 817-608-2396 | Nursing home relocation | |
| Becka Carr | Regional Ombudsman | rcarr@nctcog.org | 817-695-9135 | Nursing home and assisted living facility issues | |
| Will Carr | Area Agency on Aging COVID Vaccination Outreach Specialist | wcarr@nctcog.org | 817-695-9208 | COVID vaccination resources and help getting vaccinated | |
| Tina Dawson | Healthy Living and Volunteer Supervisor | tdawson@nctcog.org | 817-695-9128 | A Matter of Balance fall prevention classes; Chronic Disease Self-Management, Chronic Pain Self-Management, and Diabetes Self-Management, and Tai Chi for Arthritis and Fall Prevention workshops; volunteer opportunities | |
| Raul Duran | ADRC Outreach Specialist | rduran@nctcog.org | 817-608-2389 | COVID vaccination resources and help getting vaccinated | |
| Melinda Gardner | Benefits Counseling Supervisor | mgardner@nctcog.org | 817-695-9122 | Benefits counseling, Medicare fraud | |
| Lytte Greer | Relocation Specialist | lgreer@nctcog.org | 682-433-0452 | Assistance for nursing home residents with Medicaid in returning to the community | |
| Karlotta Hannibal | Regional Ombudsman | khannibal@nctcog.org | 817-608-2303 | Assisted living issues – facilities in Ellis, Erath, Hood, Johnson, Kaufman, Navarro, Palo Pinto, Parker counties | |
| Jamie Harwell | Dementia Friendly Grant Coordinator | jharwell@nctcog.org | 682-433-0495 | Dementia Friendly North Central/East Texas | |
| Marsha Hayford | Case Manager | mhayford@nctcog.org | 817-695-9224 | Temporary case management services for older adults and family caregivers | |
| Jackie Helmer | ADRC Benefits Specialist | jhelmer@nctcog.org | 817-695-9142 | Long-term services and supports for people of all ages with disabilities | |
| Angela Hill | Case Manager | ahill@nctcog.org | 682-433-0497 | Temporary case management services for older adults and family caregivers | |
| Kiowanda Jasso | ADRC Benefits Specialist | kjasso@nctcog.org | 817-695-9139 | Long-term services and supports for people of all ages with disabilities | |
| Petra Jimenez | ADRC Benefits Specialist | pjimenez@nctcog.org | 817-695-9165 | Long-term services and supports for people of all ages with disabilities | |
| Rose Manning | Relocation Specialist | rmanning@nctcog.org | 682-433-0453 | Assistance for nursing home residents with Medicaid in returning to the community | |
| Simon Manrrique | Benefits Counselor | smanrrique@nctcog.org | 817-704-5687 | Benefits counseling | |
| Kim Marckmann | Case Manager | kmarckmann@nctcog.org | 682-433-0430 | Temporary case management services for older adults and family caregivers | |
| Isabel Maria | Dementia Care Specialist | imaria@nctcog.org | 817-704-2541 | Information and temporary in-home services for people with dementia and their family caregivers | |
| Kim Mathis | Evidence-Based Programs Specialist | kmathis@nctcog.org | 940-999-1024 | A Matter of Balance, Tai Chi for Arthritis and Fall Prevention, Chronic Disease Self-Management, Diabetes Self-Management, and Chronic Pain Self-Management classes | |
| Diane McCoy | Aging Program Data Specialist | dmccoy@nctcog.org | 817-695-9157 | Data entry, programmatic report issues | |
| Shanda Palacio | Fiscal Manager | spalacio@nctcog.org | 817-704-2537 | Reimbursement issues | |
| Angela Powell | Senior Case Manager II | apowell@nctcog.org | 972-841-7642 | Temporary case management services for older adults and family caregivers | |
| Tina Rider | Ombudsman Program Coordinator | trider@nctcog.org | 817-695-9196 | Nursing home issues – facilities in Denton, Erath, Hood, Johnson, Palo Pinto, Parker, Somervell Wise counties | |
| Sheryl Ross | Outreach Specialist | sross@nctcog.org | 904-390-8087 | Community outreach | |
| Rosario Sanders | Case Manager | rsanders@nctcog.org | 682-433-0491 | Temporary case management services for older adults and family caregivers | |
| Monique Snipe | Benefits Counselor | msnipe@nctcog.org | 817-695-9166 | Benefits counseling | |
| Amy Soto | Regional Ombudsman | asoto@nctcog.org | 817-704-5692 | Assisted living issues – facilities in Collin, Hunt, Rockwall counties | |
| Cathy Stump | Case Management Supervisor | cstump@nctcog.org | 817-608-2398 | Temporary case management services for older adults and family caregivers | |
| Christine Tran | Aging Program Assistant | ctran@nctcog.org | 817-695-9194 | Procurement issues, referral questions | |
| Thanh Dai Vo | Accountant | tvo@nctcog.org | 817-695-9222 | Reimbursement issues | |
| Lisa Walker
|
Ombudsman Program Assistant | lwalker@nctcog.org | 817-695-9172 | Ombudsman general information | |
| Felecia Warner | Benefits Counseling Assistant | fwarner@nctcog.org | 682-433-0493 | Medicare information | |
| Roger Williamson | Contracts Coordinator | rwilliamson@nctcog.org |
817-695-9201 | Contracts for in-home services | |
| Toney Woodard | Administrative Assistant | twoodard@nctcog.org | 817-695-9171 | Aging information and referral |
Contact Information
Doni Green, Director of Aging
Phone: 1-800-272-3921 | Fax: 817-695-9274
Email