Service Patrol Management


Dispatch and communication with roadway service patrol vehicles that monitor roads to aid motorists, offering rapid response to minor incidents.

Included In

Dallas County Department of Emergency Management
Local Emergency Management Centers
North Texas Tollway Authority Traffic Management Center
Tarrant County Department of Emergency Management
Texas Highway Patrol Dispatch Center

Functional Requirements

ID Requirement
1 The center shall dispatch roadway service patrol vehicles to identified incident locations.
2 The center shall store the current status of all service patrol vehicles available for dispatch and those that have been dispatched.
3 The center shall share incident information collected by the service patrol with traffic, maintenance and construction, and traveler information centers for incident management, incident notification to travelers, and incident cleanup.
4 The center shall track the location and status of service patrol vehicles.