Carma Documents

This page will be used to house the most current version of key documents related to the Carma Auto Occupancy Detection Program.

Carma Occupancy Declaration Interface Control Document and Business Rules – Version 2.0, June 2022
Carma Tolling App HOV Discount Violation and Account Suspension Policy – Version 1.2, July 2020
Grace Period Education Scenarios – Continually updated in SmartSheet
Customer Service Scenarios – January 2020
Go Live Checklist – Continually updated in SmartSheet
Progression Plan – Version 1.0, January 2020
Event Call Tree – April 2020

Communications Plan – December 2023
Talking Points – December 2022
Violation Policy Talking Points – June 2020
GoCarma Logo (.png) – December 2023
GoCarma Long Form Logo (.png) – December 2023