This web page will be used to house the most current version of key documents related to the Carma Auto Occupancy Detection Program.


Carma Occupancy Declaration Interface Control Document and Business Rules Version 1.2.1 - Last updated January 7, 2020
Carma Tolling App HOV Discount Violation and Account Suspension Policy Version 1.2 - Last updated July 2020
Grace Period Education Scenarios - Link to continually updated SmartSheet
Customer Service Scenarios - Last updated January 22, 2020
Go Live Checklist - Link to continually updated SmartSheet
Progression Plan Version 1.0 - Last updated January 10, 2020
Event Call Tree - Last updated April 1, 2020

Communications Plan - Last updated December 16, 2023
Talking Points - Last updated December 13, 2022
Violation Policy Talking Points - Last updated June 1, 2020
GoCarma Logo (.jpg) - Last updated October 2019 - for .eps logo contact mmize@nctcog.org
GoCarma Long Form Logo (.jpg) - Last updated October 2019 - same contact as above for .epd logo